All orders are processed and shipped through our warehouses as quickly as possible, depending on the fastest shipping method available for your location. We typically take 1-2 business days to handle and process your order. Typical delivery times are 2-25 business days. Depending on your location, you may receive your items much sooner. Please allow extra time during our peak season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause additional postal delays. Tracking information, including carriers, is provided with every order. Every order is insured, if your package does not arrive you are entitled to a refund or replacement. Please contact info@shakingsanta.com for further assistance with this matter.

Will I receive a tracking number for my package?

Tracking numbers will be sent to you as soon as we are able to ship your order. Occasionally there may be additional delays that are beyond our control, such as postal delays or customs inspections. Thank you for your patience and understanding.

Extended Delays

In some cases, delivery times may take longer than our policy allows. If this is the case, please contact us as soon as possible and we will do everything we can to help resolve any situation that we have control over.